Tuesday, October 4, 2011

Blogpost Tuesday, October 4

Logic 2 & 3.

The author spends this writing criticizing automated message machines, saying that they cause more frustration and inconvenience than they do actual good. His argument is that, because I have to navigate a web of questions that might not apply to my actual question, I am actually wasting time, when I could be talking directly to a person who could answer it.

However, the opposition might say that they do help save time, as those people who are actually there to answer real questions can use these automated machines to filter out questions such as business hours, or holiday hours, things that could just be answered by a computer, instead of a person.

Both side make a great point, and I think that both sides are right. You do need real people there to answer questions that are complicated, or don't fit general guidelines, however, automated message machines are useful for some things. Just have an option on the main screen that allows you to talk to a person directly, and everyone would be happy.

Quick Write 10/4

Logic - question 1
The author supports that voice messaging systems are "dangerous" due to the fact that they reduce basic human interaction. He proves this through reminding the reader that as a consumer, when you used to call toll free lines in the menus there was only an intermediate step before quick contact with a sales representative. Now though, you will have menu after menu. For example: if you need this: press one, if you need to contact this: press 4 and then 2. He then concludes this thought by saying once you are done your call, you never really had any contact with a real human being.

Monday, October 3, 2011

The Curious Researcher (late)

Helpful: I think the part when he talks about the "Five-Week-Plan"was really helpful. Normally I am that kind of person that does everything at the latest point possible, because I think I just need the time pressure to force myself doing something. I hope i can force myself to try to stick to this plan as much as possible so I can write a good paper.

Problematic: The part with the heading: "Thinking like an Academic Writer" confused me more than it actually helped. In my opinion you do not have to think like an academic writer in order to do well on a paper. Of course you are writing a research paper about a certain topic, bacause you want to know more about it, but you should already know some answers about the topic and I dont think my "Inquiry beginns with questions", but with collecting everything I know about a topic and then confirming and adding additional information to it.

Sebastian